A little game help
Something not working as expected? Tell us which game and device you’re using.
Email game support← Back to our worldBig questions.
A LITTLE HELLO GOES A LONG WAY
Big questions.
Friendly hellos.
Need a hand with a game? Have an idea to share?
Let’s start a conversation.
OUR INBOX IS OPEN
How can we help?
Parents, grown-ups and creative partners — choose a topic below to open a message in your email app.
contacts@gameup.ma ↗No email app set up? Copy the address into your usual email service. Nothing is sent until you send the email yourself.
A QUICK HEAD START
Little details.
Better help.
Please ask a parent or guardian to contact us if you’re a child.
What should I include in a support email?
The game’s name, your device model, Android or iOS version, and a short description of what happened. A screenshot can help — remove any personal information first.
What should I avoid sending?
Please don’t send passwords, payment card details, or personal information about a child. Share only the details needed to explain the issue.
Where can I find my game’s privacy information?
Check the privacy link and data disclosures on that game’s official store page. Our Privacy Policy page describes the published policy for GameUp games and applications.
Is this a live chat?
No. The contact links open your email app. This website does not submit a form or send a message automatically.